NJOI Prepaid

NJOI Prepaid

Learn about NJOI prepaid credit, top up, voucher activation etc.

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NJOI Prepaid

01

What is NJOI prepaid?

02

How much are prepaid vouchers and how do I get it?

03

I lost my NJOI Prepaid voucher. Can I get a replacement?

Prepaid Voucher Activation

01

How do I activate my NJOI Prepaid voucher?

02

How many prepaid vouchers can I activate in one day?

03

I have balance in my account. Can I activate another prepaid voucher?

04

I still have viewing time available, can I purchase new channel?

05

I am unable to activate my NJOI Prepaid Voucher. What should I do?

06

Can I share my credit with other Njoi customers / account holders?

07

Why am I charged with GST for purchasing a channel?

08

How do customers activate their NJOI service after purchasing NJOI Pre-pack?

09

Can customers recharge their NJOI account after signing up through the NJOI Pre-pack?

Prepaid Credit Expiry

01

Will my activated NJOI prepaid credit expire?

02

What happens to my credit once it reaches its expiry date?

03

What happens to my credit if I top up again before the expiry date?

04

How do I check my balance and when it expires?

05

Will I receive any notifications when my view time/credit expires?

06

Is there a set validity period or expiry date for the NJOI Pre-pack?

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