Telephone (IVR) Self Service

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Telephone (IVR) Self Service

01

What are the major changes made to the telephony (IVR) system?

02

Where can customers find their 12-digit Astro smartcard number?

03

What self-service transactions can be performed over the phone?

04

Which self-service options are available 24 hours a day?

05

How do I check my prepaid balance?

06

How do I top up my Astro smartcard?

07

My TV is displaying error message

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